Resolved

Incident Report for EasyClocking

Resolved

Systems and services are operational. The issue has been addressed, and recovery efforts have concluded.

If you notice any remaining issues or missing data, please contact Support through your normal support channels so we can assist.

This incident is now closed. We appreciate your patience while we worked to resolve this issue.
Posted Jan 11, 2026 - 18:49 EST

Update

Systems and services are currently up and running.

We are aware that some customers may see missing or delayed punches. Our teams continue work to address punch issues and restore any missing data.

If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://easyclocking.net/

We will continue to share updates as progress is made. Thank you for your patience.
Posted Jan 11, 2026 - 11:04 EST

Update

Systems and services are currently up and running.

We are aware that some customers may see missing or delayed punches. Our teams continue work to address punch issues and restore any missing data.

If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://easyclocking.net/

We will continue to share updates as progress is made. Thank you for your patience.
Posted Jan 10, 2026 - 15:16 EST

Update

Systems and services are currently up and running.

We are aware that some customers may see missing or delayed punches. Our teams are actively working to address punch issues and restore any missing data.

If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://easyclocking.net/

We will continue to share updates as progress is made. Thank you for your patience.
Posted Jan 10, 2026 - 10:17 EST

Update

Services are currently up and running.

We are aware that some customers may see missing or delayed punches. Punches are still being captured and processed, and data is not lost. If you are missing punches, we will work with you to help restore your data as needed.

If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://easyclocking.net/

We will continue to share updates as progress is made. Thank you for your patience.
Posted Jan 09, 2026 - 10:55 EST

Update

Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability.

We are also aware of an issue affecting real time punch data. Punches are still being captured, but there may be a delay before they appear. Our teams are actively working to restore real time processing.

We will continue to share updates as progress is made.
Posted Jan 08, 2026 - 15:49 EST

Update

Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability.

We are also aware of an issue affecting real time punch data. Punches are still being captured, but there may be a delay before they appear. Our teams are actively working to restore real time processing.

We will continue to share updates as progress is made.
Posted Jan 08, 2026 - 13:23 EST

Update

Services are being brought back online gradually and steady progress is being made.
The next planned update will be shared on January 8, 2026 at 2:00 pm ET.
Posted Jan 08, 2026 - 12:39 EST

Monitoring

Services are being brought back online gradually and steady progress is being made.
The next planned update will be shared on January 8, 2026 at 12:00 pm ET.
Posted Jan 08, 2026 - 10:39 EST

Update

Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 8, 2026 at 7:00 am ET.
Posted Jan 07, 2026 - 23:52 EST

Update

Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 7, 2026 at 10:00 pm ET.
Posted Jan 07, 2026 - 19:11 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 7, 2026 at 7 pm ET.
Posted Jan 07, 2026 - 17:17 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 7, 2026 at 5 pm ET.
Posted Jan 07, 2026 - 14:57 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 7, 2026 at 3 pm ET.
Posted Jan 07, 2026 - 13:17 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 7, 2026 at 11 am ET.
Posted Jan 07, 2026 - 10:59 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 7, 2026 at 10 am ET.
Posted Jan 07, 2026 - 07:38 EST

Update

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 6, 2026 at 12 pm ET.
Posted Jan 06, 2026 - 22:05 EST

Update

We are continuing to work on a fix for this issue.
Posted Jan 06, 2026 - 22:04 EST

Identified

We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time.

The next planned update will be shared on January 6, 2026 at 10 pm ET.
Posted Jan 06, 2026 - 19:10 EST

Update

We are continuing to investigate this issue.
Posted Jan 06, 2026 - 17:44 EST

Update

We are continuing to investigate a system outage impacting availability. Services have not yet been restored, and our teams are actively working toward resolution.

Updates will be shared every two hours, even if there is no change.
Posted Jan 06, 2026 - 16:23 EST

Investigating

We are currently investigating
Posted Jan 06, 2026 - 10:17 EST
This incident affected: Web App, Mobile App, Time Clocks, Payroll integrations, Public API, and Third Party Services.